Never lose a job to voicemail
Kumara answers the calls you miss while you’re on the tools. It books the job into your calendar and texts you the details. You keep your own number.
Starting in New Zealand. Australia to follow.
Phone10:42am
Missed call
Mobile number · No voicemail
Text from Kumara10:44am
BOOKEDSarah, leaking hot water cylinder. 14 Rata St. Site visit Thu 4:00pm. Wants a quote.
A missed call is a lost job
You can’t answer the phone halfway up a ladder or with your head in a ceiling. Plenty of callers won’t leave a message. They ring the next tradie on the list.
A receptionist costs a wage you can’t justify. Voicemail costs you the job.
Set up once, then forget it
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Forward missed calls
Dial a short code once, and any call you don’t answer goes to Kumara instead of voicemail.
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Kumara answers
It gets the caller’s name, address and what the job is, then books a time that suits you both.
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You get a text
About a minute after the call, the summary is on your phone and the visit is in your calendar.
Every caller handled properly
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Books real times only
Kumara checks your Google Calendar and only offers times that fit your hours, travel time and daily limit. It reads the booking back to the caller before it locks it in.
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A job summary by text
Who rang, where they are, what the job is and how urgent it is. Read it between jobs and ring back only if you need to.
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Emergencies flagged straight away
For a burst pipe or no power, Kumara gives the caller basic safety advice and texts you URGENT while they’re still on the line. It can put the call through to your mobile if you turn that on.
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Your customer gets a confirmation
The caller gets a text with their booking time, so they stop ringing round other tradies.
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No made-up quotes
Kumara won’t guess a price. It books a site visit so you can quote the job properly.
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Sounds like a local
A Kiwi or Aussie voice that knows what a toby and a hot water cylinder are, and says te reo Māori place names properly.
Pick a plan by team size
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Solo
For owner-operators
$199 per month + GST
Founding price: $149/month for our first 50 customers.
- Calls included100 a month
- Extra calls$1.99 each
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Crew
For crews of 2–5 tradies
$449 per month + GST
Founding price: $349/month for our first 50 customers.
- Calls included250 a month
- Extra calls$1.89 each
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Business
For businesses with 6–20 staff
$899 per month + GST
Founding price: $749/month for our first 50 customers.
- Calls included500 a month
- Extra calls$1.79 each
Every plan includes
- Kumara answering your missed calls, day and night
- Bookings straight into your Google Calendar
- A text summary after every call
- URGENT texts for emergencies
- Booking confirmations sent to your customer
- Month to month, no contract
Prices are in New Zealand dollars and exclude GST. Australian pricing will be announced before launch there.
Calls under 15 seconds aren’t counted. Long calls count as one call for every 4 minutes started.
Questions tradies ask us
How long does setup take?
Under 30 minutes. You tell us your trade, service area and working hours, connect your Google Calendar, then dial a forwarding code on your phone.
We do a test call with you before you go live.
Do I keep my own number?
Yes. Your phone still rings first, and only calls you miss, decline or can’t take because your phone is off go to Kumara.
You can also switch on busy mode to send every call to Kumara while you’re on a job. One code turns it all off again.
Does it sound like a robot?
It uses a natural Kiwi or Aussie voice and keeps things short and casual. It tells callers up front that it’s an AI assistant and that the call may be recorded.
If a caller asks whether it’s an AI, it says yes and carries on.
What if a caller wants a real person?
Kumara takes their details and tells them you’ll call back, and you get the summary by text. For emergencies, it can put the caller straight through to your mobile.
Which phone companies does it work with?
In New Zealand it works with One NZ (pay monthly), Spark and 2degrees. Some prepay plans don’t allow call forwarding, so we check yours during setup.
What happens if I use all my calls?
Extra calls are charged at your plan’s per-call rate. We text you when you reach 80% and 100% of your calls.
If you’d rather not pay extra, you can set a cap, and calls go to voicemail once you reach it.
Where is my data kept?
Call recordings, transcripts and job details are hosted in the Australia and New Zealand region. Recordings are deleted after 90 days.
We follow the NZ Privacy Act 2020 and the Australian Privacy Act 1988, and we delete your data if you ask.
Can I cancel any time?
Yes. Plans are month to month with no contract. Cancel and turn off the forwarding, and your phone works exactly as it did before.